How to reset NVR/XVR Password by DMSS?

Series	Example	System Version
NVR5000-EI Series	DHI-NVR5216-16P-EI	V4.000.0000000.2.R, Build Date: 28/09/2023
Software	DH-DMSS-iOS	1.99.610 Build Date: 2023-10-25

NB: The firmware version is based on the latest version when this document was created and may slightly differ from future versions, however, this will not affect any of the functionality.

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Step 1:

Ensure the email is bound and get the forget password QR code from the device output.

Step 2:

Log out of DMSS and click Tool Manager.

Step 3:

Scan the code by Device password management. 

Step 4:

One email will be sent out including the code. 

Step 5:

Apply the code to the NVR/XVR reset page.